FAQ
Processing and Shipping
All orders will be sent within 5-7 business days of ordering. The shipping time you see at checkout is the time it takes to arrive at your address once the item has been shipped.
Return Policy
We accept returns within 30 days of receiving the order on all shop items that have not been used. If you believe your item is defective or you would like to request a refund, please contact us through our contact form, or send an email to monicasDIYs@gmail.com.
Sustainability Practices
Sustainable fashion is a movement and process of creating fashion in an environmentally friendly, socially just, and holistically responsible way. At MONICAS Collective, we do everything we can to align with this movement. Here are some of our current sustainable practices:
- All materials are first sourced as recycled, remnant, deadstock, and scrap materials before buying new
- All fabric waste is saved for future projects, making all apparel zero-waste products
- We never design single-use items. All products can be reused countless times, then can be recycled into something else when its lifespan is up! Stay updated with our blog posts for information on how to up-cycle old products!
- Shipping supplies are 100% recyclable and biodegradable.
- We always avoid toxic unnatural dyes or coloring in our products.
- We offer carbon-neutral shipping through Cloverly.
- All designs are drafted with the intention of avoid trendiness. We believe our designs are timeless, and can be used until they are 100% worn out.